Health Tourism

Professional Health Services Specially for International Patients

Batıgöz Health Group provides high-quality health services to international patients coming from all around the world, at all healthcare centers within and outside the country. With its patient-centered approach, medical infrastructure equipped with advanced technologies, and over 20 years of experience, Batıgöz offers safe, comfortable, and effective treatment services to thousands of international patients each year.

30% of Batıgöz patients are international patients. This rate is a significant indicator of its expertise and recognition in international health services. The international patient consultants at the centers meet patients in their own languages, making the treatment process clear, understandable, and comfortable from start to finish. All medical documents and information are presented in the patient's native language, ensuring that every patient feels secure, understood, and valued.

Certificates Documenting Our International Service Quality

Batıgöz Health Group proves its commitment to quality standards with internationally recognized certificates. It holds the following certifications issued by TÜV Rheinland:

• ISO 9001 – Quality Management System

• ISO 14001 – Environmental Management System

• ISO 45001 – Occupational Health and Safety Management System

• ISO 10002 – Customer Satisfaction Management System

These documents demonstrate that Batıgöz offers a world-standard structure not only in medical fields but also in service quality.

Services Offered to International Patients

The international patient unit provides uninterrupted support at every stage of the treatment process. The main services offered within the scope of health tourism include:

• 24/7 call center providing services in different languages

• Support with multilingual medical personnel and patient consultants

• One-on-one consultancy throughout all hospital processes (examination, tests, surgery, etc.)

• Provision and delivery of postoperative medication (eye drops, etc.)

• Support regarding insurance processes

• Translation of medical reports and documents into the patient's language

• Special airport greeting and transportation service

• Special transportation organization between the airport, hotel, and hospital

Why You Should Choose Batıgöz?

Batıgöz Health Group does not only provide medical treatment to international patients; it also offers a healthcare experience focused on high-level comfort, safety, and satisfaction. With its deep-rooted history in the healthcare sector, a patient-centered service approach, and modern medical infrastructure, Batıgöz becomes the first choice for thousands of patients from various countries each year.

• Ethics and Transparency: At Batıgöz centers, strict attention is paid to patient rights and international health standards. Health services are offered in a transparent, respectful, and human-centered manner in accordance with medical ethical principles. Pricing is based on the principle of transparency, and patients do not encounter any surprises.

• Personalized Service: Airport greeting service, hotel reservations, transfers, and post-treatment planning steps are meticulously organized by international patient coordinators. Experienced patient consultants accompany patients not only during the treatment process but also at every stage they go through in Turkey.

• Expert and Trustworthy Staff: Before starting treatment, a detailed pre-assessment is conducted by specialized doctors. All questions from patients are answered in their own languages, allowing the process to proceed in a clear, understandable, and personalized manner. Since its establishment, Batıgöz Health Group has conducted over 200,000 successful operations, making healthcare services safer and more effective for every new patient.

• Advanced Technology Infrastructure: Equipped with the latest and most advanced medical technologies in the field of eye health. Accurate diagnoses and effective treatment processes are carried out quickly and reliably with high-tech support.

Where Our International Patients Come From?

Batıgöz Health Group serves approximately 200 international patients in Turkey each month. This number tends to increase, especially during holiday periods. The countries with the highest patient traffic are:

• Germany

• Netherlands

• Iraq

• Libya

• Bulgaria

• Switzerland

• Belgium

• Azerbaijan

• Austria

• United Kingdom

Most Preferred Eye Treatments:

The advanced technology eye treatments frequently preferred by our foreign patients include:

• ReLEx SMILE

• Femto LASIK

• Phacoemulsification (Cataract Surgery)

• Presbyond Laser

• PRK (Photorefractive Keratectomy)

• Vitrectomy

These treatments are safely performed by Batıgöz's expert medical staff and result in high patient satisfaction rates.

Batıgöz Health Group offers a comprehensive healthcare experience tailored to both the medical and personal needs of its international patients, asserting itself as a leader in health tourism. If you are looking for a reliable address for your eye health, Batıgöz is the right choice for you!

Contact Us

For detailed information about our international patient services and to make an appointment, you can contact us:

• WhatsApp: +90 530 312 02 37

• Email: ipc@batigoz.com

• Phone: +90 232 444 23 24