Special Professional Health Services for International Patients
Batıgöz Health Group provides high-quality health services to international patients from around the world at all its health centers both domestically and internationally. With its patient-centered approach, advanced technological medical infrastructure, and over 20 years of experience, Batıgöz offers thousands of international patients a safe, comfortable, and effective treatment process each year.
30% of Batıgöz patients are foreign nationals. This rate is an indication of Batıgöz's expertise in international healthcare services and its global reliability. The international patient consultants at Batıgöz welcome patients in their native languages, making the treatment process transparent, understandable, and comfortable from beginning to end. All medical documents and information are provided in the patient's mother tongue, ensuring that each patient feels safe, understood, and valued.
Certificates Documenting Our International Service Quality
Batıgöz Health Group demonstrates its commitment to quality standards through internationally recognized certifications. It holds the following certifications issued by TÜV Rheinland:
· ISO 9001 – Quality Management System
· ISO 14001 – Environmental Management System
· ISO 45001 – Occupational Health and Safety Management System
· ISO 10002 – Customer Satisfaction Management System
These documents demonstrate that Batıgöz provides a structure that meets global standards not only in medical services but also in service quality.
Our Services Offered to International Patients
The international patient unit offers uninterrupted support at every stage of the treatment process. The main services we provide under health tourism include:
· 24/7 multilingual call center
· Medical staff capable of providing services in different languages
· Multilingual support with patient consultants
· One-on-one consultancy during all hospital processes (examinations, tests, surgeries, etc.)
· Procurement and delivery of post-operative medications (eye drops, etc.)
· Support regarding insurance processes
· Translation of medical reports and documents into the patient's language
· Professional airport greeting and transfer services
· Special transportation organization between airport-hotel-hospital
Why Should You Choose Batıgöz?
Batıgöz Health Group not only offers medical treatments to its international patients but also provides a healthcare experience focused on high levels of comfort, safety, and satisfaction. With its rich history in the healthcare sector, patient-focused service understanding, and modern medical infrastructure, Batıgöz becomes the first choice for thousands of patients from various geographies around the world each year.
At Batıgöz centers, there is strict adherence to patient rights and international health standards. A transparent, respectful, and human-value-oriented healthcare service is provided according to medical ethical principles.
From airport greeting services to hotel reservations, transportation organization to post-treatment planning, every step is carefully organized by international patient coordinators. All services are priced based on the principle of transparency; patients face no surprises.
Our experienced patient consultants are with patients at every stage of their stay in Turkey, not just during the treatment process. They provide support whenever needed, ensuring that patients feel secure.
Before starting treatment, detailed preliminary assessments are conducted by our specialist doctors. All patient queries are answered in their native languages; thus, the process proceeds in an understandable, clear, and personalized manner.
Batıgöz is equipped with the most up-to-date and advanced medical devices, particularly in the field of eye health. Accurate diagnoses and effective treatment processes are carried out quickly and reliably with high technology support.
Since its establishment, Batıgöz Health Group has successfully performed over 200,000 operations. This experience translates into safer, more effective, and smoother healthcare for every new patient.
Where Do Our International Patients Come From?
Batıgöz Health Group hosts an average of 200 international patients in Turkey every month. This number increases especially during holiday periods. Among the countries with the highest patient traffic:
· Germany
· Netherlands
· Iraq
· Libya
· Bulgaria
· Switzerland
· Belgium
· Azerbaijan
· Austria
· United Kingdom
Most Frequently Preferred Eye Treatments
Advanced technology eye treatments frequently preferred by our foreign patients include:
· ReLEx SMILE
· Femto LASIK
· Phacoemulsification (Cataract Surgery)
· Presbyond Laser
· PRK (Photorefractive Keratectomy)
· Vitrectomy
These treatments are safely performed by Batıgöz’s expert medical staff and result in high patient satisfaction rates.
Batıgöz Health Group offers a comprehensive healthcare experience tailored to both medical and personal needs to its international patients, establishing itself as a leader in health tourism. If you are looking for a reliable address for your eye health, Batıgöz is the right choice for you!
Contact Us
You can contact us for detailed information about our international patient services and to schedule an appointment:
📱 WhatsApp: +90 537 952 27 77
📧 Email: ipc@batigoz.com
📞 Phone: +90 232 444 23 24